RingCentral: Configuring Your Extension's Call Forwarding Settings

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Learning Activity

Users can configure where to receive incoming calls in the RingCentral online account. Calls can be forwarded to multiple endpoints where you want them to be answered. 

Extensions can forward incoming calls to their Desktop & Mobile App, desk phone, or a third-party phone number. 

Note that you may need permission from your account administrator to edit Call Handling & Forwarding settings.

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