RingCentral: Configuring Custom Answering Rules for Your Extension

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Learning Activity

Custom Answering Rules is a feature in the RingCentral app, which performs specific call handling actions based on your defined conditions. This saves you time and effort in reconfiguring the standard call handling settings, just to meet specific conditions.

Example: Forwarding your extension’s incoming calls directly to your voicemail during your lunch breaks or holidays.


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